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How to Sign In to Your QuantVPS Dashboard

Sign in to your QuantVPS dashboard with your email and a 6-digit code. There is no password. What to do when the code does not arrive.

QuantVPS SupportUpdated 5 min read

How to Sign In to Your QuantVPS Dashboard
On this page
  1. Sign In With Your Email
  2. If the Code Does Not Arrive
  3. If the Page Says Incorrect Code
  4. Still Cannot Sign In?
  5. Sign In With a Passkey
  6. Two-Step Sign-in
  7. Your Dashboard and Your VPS Sign In Differently
  8. New to QuantVPS?
  9. Related
  10. Need Assistance?

Your QuantVPS dashboard has no password and no user name. You sign in with the email address of your account and a 6-digit code that we send to that email. Your VPS has its own sign-in for Remote Desktop: see Your Dashboard and Your VPS Sign In Differently.

Sign In With Your Email

  1. Go to quantvps.com/login.
  2. Under Email address, type the email of your QuantVPS account. Click Continue.
  3. The page changes to Check your email. Open your email and find the newest email from QuantVPS with your 6-digit sign-in code.
  4. Type the code in the six boxes, or paste it. When the sixth digit is in, the page checks the code. You can also click Verify.
  5. The dashboard opens. If you turned on two-step sign-in, the page first asks for one more code: see Two-Step Sign-in below.

The Check your email page says that we sent a code if an account exists for your address. It says the same for every address, so the page never shows which emails have an account. If no account uses the email you typed, we send no code.

On a computer or phone where you signed in before, the page shows your address with some letters hidden and the words Last used on this device. Click Continue to send the code to it. To use another email, click Not you?

If the Code Does Not Arrive

  1. Check the address on the Check your email page. We send the code only to the email of your account. If the address is wrong, click Different email and type the correct one. Not sure which email you used? Try the email you typed at checkout when you bought your VPS.
  2. Look in your spam or junk folder. In Gmail, also look in All Mail.
  3. Wait a few minutes. Then click Resend code. You can resend 30 seconds after each code. Use the code from the newest email only.
  4. Try a private window or another browser.

If the Page Says Incorrect Code

  • Type the code from the newest email. After you click Resend code, use only the new code.
  • Check the address on the page. If no account uses that email, no code works.
  • After too many wrong codes, sign-in locks for about an hour. This is an automatic security lock. Wait about an hour. Then ask for one new code and type it in one browser.

Still Cannot Sign In?

You cannot open a ticket in the dashboard while you are signed out. Use the Contact page:

  1. Go to quantvps.com/contact.
  2. Under What is your message about?, choose I cannot sign in to my dashboard.
  3. Type the email you sign in with. Under Prove it is your account, fill in at least 2 of the 5 details, for example the last 4 digits of your card and the date of a payment. Our accounts team checks them before they help you.
  4. Click Send message. Expect a reply within 3 to 12 hours.

Never send your full card number or a password. This form is only for the dashboard sign-in. It cannot help with Remote Desktop or your VPS password.

Sign In With a Passkey

If Use a passkey shows under Continue, you can sign in with a passkey instead of a code. A passkey uses Face ID, Touch ID, Windows Hello or a security key. The button shows only where your browser can use a passkey.

To add a passkey, sign in and open the account menu at the top of the dashboard. Click Security. On a phone, open the menu, tap Account settings, then Security. In the Passkeys card, click Add a passkey. If there is no Passkeys card, passkeys are not available for your account yet.

Two-Step Sign-in

Two-step sign-in adds a second code from an authenticator app on your phone. Someone who gets into your email still cannot sign in without it.

When it is on, the page shows Two-step sign-in after the emailed code:

  • Type the 6-digit code from your authenticator app.
  • Or click Use a backup code and type one of your backup codes. Each backup code works once.

To turn it on, open Security as above and click Set up in the Two-step sign-in card. If the card says Not available yet, two-step sign-in is not offered yet.

Your Dashboard and Your VPS Sign In Differently

  • Dashboard (quantvps.com/login): your email and a 6-digit code. There is no dashboard password, so there is no password to reset.
  • VPS (Remote Desktop): the IP address, the user name and the VPS password. They are in your dashboard, in Control Panel › Connection details. We never send them by email. See How to Find Your VPS Login Credentials.

New to QuantVPS?

There is no separate sign-up form. We make your account when you buy your first VPS, with the email you type at checkout. Then you sign in with that email. To start, choose a plan on the Pricing page.

Need Assistance?

Our support team is available 24/7. If you can sign in, open a support ticket from your QuantVPS dashboard. If you cannot sign in, use the Contact page as described above.

Still need help? Our team answers 24/7.

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