99.999% Uptime SLA for Your Trading VPS

Monthly VPS availability SLA · not a live measurement

Your platform keeps running when your PC, internet or power does not, with service credits assessed monthly under the SLA.

View plansRead the SLA
  • Tier IV datacenters
  • Multiple carriers, BGP
  • Avg. first reply under 10 min

What 99.999% uptime means.

What the commitment covers, how it is measured, and what follows when it is missed.

Assessed monthly

Availability is measured for each affected service during each calendar month, under the SLA’s measurement rules and exclusions.

Service credits

Service-credit eligibility is assessed monthly when the covered availability commitment is missed. Read the SLA and claim process.

Server and network coverage

Your broker and exchange are separate systems with their own availability. The SLA does not cover their outages or trading results.

Resilience is a stack: server, facility, network and the people watching them.

The server, facility, network, and operating team each have a role in keeping the workspace available.
Facility systems and fleet monitoring support the hosted workspace.

Hardware for long-running work

AMD Ryzen and EPYC processors, ECC memory, and NVMe storage support persistent platform sessions, data feeds, and automated strategies.

Inspect the hardware

Redundant facility systems

Power, cooling, carrier diversity, and BGP routing provide alternate capacity and network paths. Facility specifications vary by location.

Explore infrastructure

DDoS filtering with a dedicated IP

Always-on mitigation filters attack traffic at the network edge. Every plan includes a dedicated IP and unmetered bandwidth for the trading environment. The NOC watches DDoS signals around the clock.

How we protect your server

Monitoring and response

24/7 NOC coverage reviews server, network, and facility health. Detection, carrier rerouting, and engineer escalation follow a defined incident process.

Meet the NOC

Your PC can disconnect. The trading VPS keeps running.

Hosting separates the trading platform from local power, internet, and device interruptions. Broker and exchange availability remain separate from the QuantVPS service.
Automation
Local strategies stop with the device. Hosted strategy processes and platform-side risk controls run on the remote server.
Platform access
You can reconnect to the same workspace from another device. Orders and positions remain subject to your broker’s systems.
Live processing
Indicators, data collection, multiple charts, and platforms continue without depending on the computer at your desk.
Illustration: a month of a trading PC at home beside a QuantVPS server. Not measured service history.

When something fails during market hours: reroute, migrate, restore.

Live-market incidents are prioritized by the NOC. Recovery follows the failure and the protection included with your plan.
Meet the network operations team

Reroute

When a carrier fails, BGP routing moves traffic onto an available network path.

Migrate

The NOC moves workloads away from degraded hardware and coordinates the recovery.

Restore

Automatic backups and restores are included on Performance (Ryzen) VPS plans. Standard plans do not include automatic backups; dedicated servers use RAID1 storage.

Every session, every hour. The status page keeps the record.

The week wall follows the market in Chicago time: trading sessions around the clock, the SLA’s scheduled maintenance window and the current hour.

  • Core infrastructure. Redundant systems ensure continuous operation.

  • Network availability. Multiple carriers and automatic failover.

  • SLA-backed promise. Contractual uptime guarantee with credits.

The wall illustrates continuous coverage, not measured service history. For current availability and incident updates, use our public status page.

Check the public status page
Every market sessionAround the clock

Coverage and service credits: what the SLA covers, what it excludes, how to claim.

Know what is covered.

The SLA defines availability, exclusions, measurement, and the process for requesting service credits. It does not guarantee broker availability or trading results.

  • Availability
  • Exclusions
  • Measurement
  • Service-credit requests
Coverage and service-credit terms

A defined response when something happens.

  1. Monitoring
  2. Engineer escalation
  3. Incident reporting

Monitoring feeds engineer escalation and incident reporting, with a 15-minute first-reply target for critical issues. Measured from receipt of a complete support request to the first substantive reply from a support team member. Resolution time depends on the issue. Enterprise agreements are available for institutional clients.

Talk to the team

The same SLA in all 8 datacenters: NOC, monitoring, DDoS filtering and dedicated IP follow your server.

The venue path changes by region. The NOC, monitoring, DDoS filtering, dedicated IP, support process and 99.999% uptime SLA follow your deployment.
ChicagoCME Futures TradingNew YorkEquities, Options, FX & Polymarket USLondonFX EA TradingDublinEU Cloud and API TradingAmsterdamEuropean FX TradingFrankfurtCentral European TradingTokyoAPAC Crypto TradingSingaporeAPAC Forex and API Trading

See how compute, connectivity, and operations work together across QuantVPS Edge, and how the DDoS filtering and network controls protect your server on the security page.

Trading VPS uptime FAQ.

Sound familiar?5 common ones

Ever missed a setup because you were away from your desk?

Your platform keeps running. Log back in from any device.

If any of these sound familiar, a trading VPS is the fix.

99.999% monthly VPS availability, backed by our SLA. Availability and service-credit eligibility are assessed monthly under the SLA’s measurement rules, coverage and exclusions. Your broker and exchange remain separate systems with their own availability.

Live-market incidents are prioritized: the NOC reroutes traffic around carrier failures via BGP and migrates workloads off degraded hardware, usually before you notice. Automatic backups and fast restores are included on Performance (Ryzen) VPS plans for a hard failure; Standard plans do not include automatic backups and dedicated servers use RAID1 storage, and we still recommend broker-side stop protections as best practice.

Your home PC depends on one power feed, one ISP, and Windows updates on their schedule. A Tier IV facility runs fault-tolerant power and cooling, multiple carriers, and 24/7 on-site engineering, and the VPS keeps trading when your house goes dark.

Planned maintenance is communicated in advance and scheduled around market sessions wherever possible; most fleet work happens without customer impact.
See all FAQ

Answers on servers, latency, access, security and support.

Keep your platform running.
Backed by our SLA.

Deploy on infrastructure covered by the 99.999% monthly uptime SLA. We can help you choose your plan, location, and platform, then get connected.