DO NOT SELL OR SHARE MY PERSONAL INFORMATION
Updated: July 29, 2025
At QuantVPS ("Company", "we", "us", or "our"), we respect your privacy and your rights to control your personal information. This page explains your comprehensive rights regarding the "sale" or "sharing" of your personal information under applicable privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and provides you with clear methods to exercise those rights.
For a complete overview of our data practices, please review our Privacy Policy.
1. Understanding Your Privacy Rights
1.1. Right to Opt-Out of Sale and Sharing
You have the right to direct us not to "sell" or "share" your personal information as defined by applicable privacy laws.
1.1.1. Definition of "Sale" Under CCPA/CPRA
Under California law, "sell" is defined broadly and includes:
- Transferring personal information to third parties for monetary consideration
- Exchanging personal information for other valuable consideration
- Making personal information available to third parties who may use it for their own purposes
- Sharing data that enables third parties to build profiles or target advertising
1.1.2. Definition of "Sharing" Under CCPA/CPRA
"Sharing" typically refers to:
- Cross-context behavioral advertising where personal information is disclosed to third parties
- Targeted advertising based on consumer behavior across different websites or services
- Data sharing for the purpose of building consumer profiles for advertising
- Third-party analytics that may be used for advertising purposes
1.2. QuantVPS Data Practices
1.2.1. Current Data Sharing Practices
QuantVPS may engage in activities that could be considered "sale" or "sharing" under broad legal definitions:
- Analytics and tracking cookies that share usage data with third-party analytics providers
- Advertising partnerships where we may share anonymized or aggregated data
- Marketing technology integrations that involve data sharing for campaign optimization
- Customer support tools that may involve data sharing with service providers
1.2.2. Data Not Considered Sale or Sharing
The following activities are NOT considered "sale" or "sharing":
- Service provider relationships where data is shared solely to provide our services
- Legal compliance disclosures required by law or regulation
- Security purposes including fraud prevention and system protection
- Business transfers in connection with mergers, acquisitions, or asset sales
- Consent-based sharing where you have explicitly agreed to specific data uses
2. Your Comprehensive Privacy Rights
2.1. Right to Know
You have the right to request information about:
- Categories of personal information we collect about you
- Sources of personal information we obtain
- Business purposes for collecting personal information
- Categories of third parties with whom we share personal information
- Specific pieces of personal information we have collected about you
2.2. Right to Delete
You have the right to request that we delete personal information we have collected from you, subject to certain exceptions for:
- Legal compliance requirements
- Security and fraud prevention purposes
- Service provision and customer support
- Internal business operations necessary for service delivery
2.3. Right to Correct
You have the right to request that we correct inaccurate personal information we maintain about you.
2.4. Right to Limit Use and Disclosure
You have the right to limit our use and disclosure of sensitive personal information to purposes necessary for service provision.
3. How to Exercise Your Rights
3.1. Opt-Out Request Methods
You can submit a request to opt out of the sale or sharing of your personal information through any of the following methods:
3.1.1. Web Form Request
Complete our online request form to formally submit your opt-out request:
Required Information:
- Full name and contact information
- Email address associated with your account (if applicable)
- Specific nature of your request (opt-out of sale, sharing, or both)
- Any additional context or specific concerns
3.1.2. Email Request
Send a detailed email to our privacy team:
Email: support@quantvps.com
Subject Line: "Do Not Sell My Personal Information" or "CCPA Opt-Out Request"
Include in your email:
- Full name and preferred contact method
- Email address associated with any QuantVPS account
- Specific request details (sale, sharing, or both)
- Any relevant account information to help us locate your data
3.1.3. Phone Request
For urgent privacy requests:
- Call our customer service line during business hours
- Request to speak with our privacy team
- Provide verbal confirmation of your opt-out request
- Follow up with written confirmation via email
3.2. Global Privacy Control (GPC)
We respect Global Privacy Control signals when technically feasible:
- Browser-based GPC signals will be honored where possible
- Automatic opt-out processing for supported GPC implementations
- Manual verification may still be required for account-specific requests
- Ongoing compliance with GPC preferences across our systems
4. Verification and Processing
4.1. Identity Verification Process
4.1.1. Standard Verification Requirements
For your protection, we verify your identity before processing requests:
- Email verification for requests submitted online
- Account matching using existing customer information
- Additional documentation may be required for complex requests
- Multi-factor verification for high-sensitivity requests
4.1.2. Information Used for Verification
We may use the following information to verify your identity:
- Name and contact information provided in your request
- Account credentials or account-associated email addresses
- Previous transaction history or service usage patterns
- Government-issued identification for high-risk or complex requests
4.2. Request Processing Timeline
4.2.1. Standard Processing Times
- Acknowledgment: Within 2 business days of receiving your request
- Initial verification: Within 5 business days
- Request completion: Within 45 days (may be extended to 90 days for complex requests)
- Status updates: Provided every 30 days during processing
4.2.2. Processing Steps
- Request receipt and initial review for completeness
- Identity verification using provided information
- System review to identify all relevant personal information
- Opt-out implementation across all applicable systems and databases
- Confirmation notification of completed opt-out request
5. Authorized Agents and Representatives
5.1. Authorized Agent Requirements
You may designate an authorized agent to submit privacy requests on your behalf:
5.1.1. Agent Authorization Documentation
- Written authorization signed by you authorizing the agent to act on your behalf
- Proof of agent identity including valid identification
- Scope of authorization clearly defining what actions the agent may take
- Contact information for both you and your authorized agent
5.1.2. Agent Verification Process
- Direct customer verification may still be required
- Agent credential review to confirm authorization
- Secure communication protocols for sensitive information
- Ongoing authorization confirmation for extended agent relationships
5.2. Legal Representatives
For legal representatives (attorneys, guardians, etc.):
- Legal documentation establishing representative authority
- Court orders or legal appointments where applicable
- Professional credentials and bar admission information
- Client authorization confirming representative relationship
6. Opt-Out Effectiveness and Scope
6.1. Scope of Opt-Out Protection
Your opt-out request covers:
6.1.1. Immediate Protection
- Future data sales and sharing arrangements
- Existing third-party relationships where technically feasible to discontinue
- New marketing partnerships or data monetization opportunities
- Cross-context behavioral advertising programs
6.1.2. Ongoing Protection
- Automatic renewal of opt-out preferences
- New service features that may involve data sharing
- System updates and technology changes
- Merger or acquisition scenarios affecting data practices
6.2. Limitations and Exceptions
Opt-out requests do not apply to:
- Service provider relationships necessary for service delivery
- Legal compliance requirements and regulatory obligations
- Fraud prevention and security measures
- Internal business operations essential for service provision
- Consented activities where you have provided specific, informed consent
7. Ongoing Rights and Maintenance
7.1. Updating Your Preferences
You may modify your privacy preferences at any time:
- Submitting new requests to change opt-out scope
- Adding or removing specific types of data sharing restrictions
- Updating contact information for privacy communications
- Withdrawing previous requests if you change your mind
7.2. Account Management Integration
For existing customers:
- Dashboard privacy controls where available
- Account settings for managing data sharing preferences
- Regular privacy reminders about your rights and options
- Easy access to privacy request forms and contact information
8. Children's Privacy Protection
8.1. Minors Under 16
Special protections apply to personal information of minors:
- No sale of personal information of children under 16 without opt-in consent
- Parental consent required for children under 13
- Enhanced verification for requests involving minor's information
- Additional safeguards for sensitive information of minors
8.2. Age Verification
When processing requests involving minors:
- Age verification procedures to confirm minor status
- Parental verification for consent and authorization
- Enhanced protection protocols for minor's personal information
- Compliance with COPPA and other child privacy laws
9. Compliance and Enforcement
9.1. Regulatory Compliance
Our privacy practices comply with:
- California Consumer Privacy Act (CCPA) as amended by CPRA
- General Data Protection Regulation (GDPR) for EU residents
- State privacy laws in Virginia, Colorado, Connecticut, and other jurisdictions
- Federal privacy regulations and industry-specific requirements
9.2. Enforcement and Complaints
If you believe your privacy rights have been violated:
9.2.1. Internal Complaint Process
- Submit complaints to our privacy team at support@quantvps.com
- Detailed investigation of all privacy-related complaints
- Resolution efforts to address legitimate concerns
- Response timeline of 30 days for complaint resolution
9.2.2. External Enforcement
- California Attorney General for CCPA-related complaints
- State privacy agencies for applicable state law violations
- Federal Trade Commission for federal privacy law enforcement
- Industry regulators for sector-specific privacy requirements
10. Contact Information and Support
10.1. Privacy Team Contacts
For privacy-related matters:
- Email: support@quantvps.com
- Subject lines: "CCPA Request," "Do Not Sell," or "Privacy Rights"
- Response time: Within 2 business days for acknowledgment
- Follow-up: Regular updates throughout the request process
10.2. Customer Support Integration
Our customer service team can assist with:
- General privacy questions and guidance
- Request status updates and processing timelines
- Technical assistance with online request forms
- Escalation procedures for complex privacy issues
11. Policy Updates and Communication
11.1. Policy Changes
We will notify you of material changes to this policy through:
- Email notifications to registered users
- Website announcements on our privacy policy page
- Account dashboard alerts for logged-in customers
- Legal notice requirements as mandated by applicable law
11.2. Ongoing Communication
We may contact you regarding:
- Privacy request status updates and confirmations
- Policy changes affecting your privacy rights
- New privacy features or enhanced controls
- Regulatory updates that may affect your rights
This Do Not Sell Policy is part of our comprehensive privacy framework and should be read in conjunction with our Privacy Policy, Terms of Service, and other applicable agreements.